Forced Change in an Outsourcing – guidelines for communicating to reduce resistance

Communicating to employees when they are being outsourced is an essential task and if done well can substantially reduce [...]

Involve people in change to reduce the resistance

Forced change in the context of tight deadlines is the reality but we can still reduce the resistance if we involve [...]

People in an Outsource will respect a manager who is fair and honest

Even is it is bad news, such as being let go a careful and honest manager can put over the news in a respectful way taking care of her employees – lessons in how to reduce resistance at source by being ethical and [...]